Svelte Flow

Support

The xyflow team is based in Europe and offers individual support for subscribers to the Professional and Enterprise plans. You can expect a response from us within 48 hours during working days.

How to quickly get support for your problem

The best way to contact us is via email. If you’re a Professional or Enterprise subscriber, click the link below to use that email address.
Include a codesandbox that we can access which reproduces your issue. You can use our codesandbox starters: Javascript, Typescript
If you think you found a bug in the library, please open an issue on github. Subscribers can prioritize issues by sending us an mail with the link to info@xyflow.com
Email us using the account you’re currently logged into, or reference it so we can check your subscription status.

Support Email

The Professional and Enterprise plans include one hour of 1:1 support per month

Available on the pro plan.

Video Call

Enterprise subscribers can schedule a video call with our team to get 1:1 support.

Available on the enterprise plan.

Discord Community

Ask and answer questions in our active community of Svelte Flow developers